Privacy Policy

Effective Date: March 29, 2025

At Bell & Hammer Construction, your privacy isn't just a checkbox — it's a cornerstone of trust. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website. By accessing or using this site, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide Voluntarily

• Contact forms (name, email, phone number, and project details)
• Appointment or quote requests
• Newsletter or blog sign-ups (if applicable)

b. Information We Collect Automatically

• Cookies & tracking tools (for site analytics)
• Device/browser information and usage data (IP address, referral source, etc.)

2. How We Use Your Information

We use your information to:

• Respond to project inquiries or schedule walkthroughs
• Provide a better user experience on our website
• Send you helpful or relevant updates (zero spam policy)
• Improve our operations and marketing effectiveness

3. Data Sharing

We don't sell or rent your information — period. We may share it with:

• Secure third-party vendors (e.g., CRM platforms, Google Analytics)
• Legal authorities if we are legally obligated to do so

4. Your Choices

You can:

• Request to view, change, or delete your personal data
• Opt out of email communication at any time
• Contact us and we'll honor your request

5. Data Retention & Security

We keep data only as long as necessary, then we either delete or anonymize it. Security is built into our process — including SSL encryption, access controls, and regular platform audits.

6. External Links

Our site may link to helpful resources, but once you leave our website, we can't control what those sites do. Check their privacy policies too.

7. Children's Privacy

Our services are aimed at homeowners, not children. If you're under 13, please don't submit personal information through this site.

8. Policy Updates

This policy may evolve as technology, law, or our business changes. If so, we'll update the "Effective Date" and post the latest version on this page.

9. Contact Us

If you have questions, concerns, or want to make sure your information is being handled right:

Bell & Hammer Construction
Phone: (360) 710-0409
Email: admin@bellnhammer.biz

SMS & Communication Policy

Effective Date: February 23, 2026

Bell & Hammer, Inc. respects your privacy and is committed to protecting your personal information. This section explains how we collect, use, store, and safeguard your information, including information collected through SMS/text messaging.

1. Business Information

Bell & Hammer, Inc.
Kitsap County, Washington
Email: admin@bellnhammer.biz
Phone: (360) 710-0409

2. Information We Collect

We may collect the following types of information:

• Name
• Phone number
• Email address
• Property address
• Project details and service history
• Payment information (processed through secure third-party processors)
• Communication records (including SMS messages and emails)

We only collect information necessary to provide our services and communicate with you.

3. How We Use Your Information

We use customer information to:

• Schedule and confirm appointments
• Provide estimates and project updates
• Send invoices and payment reminders
• Respond to customer service inquiries
• Improve our services
• Send limited service-related communications

If you opt in to SMS messaging, we may send text messages related to appointment reminders, scheduling updates, project coordination, invoice notifications, and customer support. Message frequency varies based on your service activity.

4. SMS Messaging & Data Rates

By providing your phone number, you consent to receive SMS messages from Bell & Hammer Construction related to your requested services.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at (360) 710-0409 or admin@bellnhammer.biz.

Consent to receive text messages is not a condition of purchase.

5. How We Protect Your Information

We implement reasonable security measures to protect your personal information, including:

• Secure software systems (such as Jobber and related business tools)
• Restricted access to authorized personnel only
• Industry-standard safeguards for payment processing

While no system is 100% secure, we take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

6. Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information with trusted third-party service providers only when necessary, including:

• Payment processors
• Software providers (such as scheduling and CRM platforms)
• Accounting or compliance professionals

These providers are expected to protect your information and use it only for authorized business purposes.

7. Data Retention

We retain customer information only as long as necessary to complete services, maintain business records, and comply with legal or regulatory requirements.

8. Your Rights

You may:

• Request access to your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal or contractual obligations)
• Withdraw consent for SMS communications at any time

To make a request, contact us at admin@bellnhammer.biz.

9. Third-Party Links

Our website may contain links to third-party services. We are not responsible for the privacy practices of those external websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.